• Volume: 6 heavy destuffing & exam tasks scheduled at Balmer Lawrie CFS today.
• Multi-Assignee: Shared between R. Murugan (Lead) and P. Sathish to prevent bottlenecking.
• Rule: Single staffer cannot be assigned across two different clusters in one shift (e.g. Manali → Tuticorin).
Daily Operations Planning Board Owned by the Operations Manager
Morning import/export handoff, cluster allocation across 33 Chennai CFS, and 5-task capacity ceiling enforcement.
CFS Regional Cluster Columns (41 Tasks Today)
10 Field Staff Capacity Meters (Max 5 Tasks/Day)
Ground Force
Blocked Tasks & Ops Manager Response
3 Blocked Exceptions
Per client mandate: *"That operation manager has to respond"* — mandatory incident logging and CS resolution.
TSK-MAN-02
Lab Sample Query
Balmer Lawrie CFS: Customs Appraiser requested chemical test
Assigned: R. Murugan | Job: VSL-IMP-2026-0816
Ops Manager Note: Sample drawn in presence of shed officer. Forwarded to Chennai Custom House lab. ETA report 18:00 IST.
TSK-TIR-01
CFS Equipment Failure
Kerry Indev CFS: Shed 3 10-Ton forklift hydraulic breakdown
Assigned: M. Vetrivel | Job: VSL-IMP-2026-0835
Ops Manager Note: Diverted Mobile Crane from Shed 1. Destuffing resumed at 13:45 IST.
TSK-MAD-01
Documentation Defect
CONCOR Tondiarpet: Original Bill of Lading missing endorsement
Assigned: S. Bhaskar | Job: VSL-IMP-2026-0845
Ops Manager Note: Dispatched motorcycle runner to importer office in Ambattur for physical stamp.